Terms & Conditions
Terms & Conditions
Welcome to Stew-Art915. By purchasing artwork, commissioning a piece, or accessing this website, you agree to the following terms and conditions. These terms are designed to protect both you as a customer and me as the artist.
🎨 Commissions
-
Deposit: A non-refundable deposit of £200 is required to begin any commissioned work. This covers the sketch phase and initial concept development.
-
Cancellation: You may cancel during the sketch phase. Any payments beyond the deposit may be refunded. Once the final artwork begins, cancellations are not accepted.
-
Final Approval: Once the artwork is completed and approved, it is non-refundable.
-
Alterations: Minor changes may be requested during the sketch phase. No changes can be made after final approval.
🖼️ Original Artwork & Prints
-
Shipping: Artwork ships within 24 hours of completion. You will receive a confirmation email with tracking details.
-
Damage on Delivery: If your item arrives damaged, you are eligible for a full refund or replacement. Contact me within 24 hours of delivery with photos of the unopened packaging and damage.
-
Return Shipping: I will cover return shipping costs for damaged items.
-
Printed Copies: All printed reproductions of artwork are non-refundable, unless damaged in transit.
💻 Digital Downloads
-
All digital downloads are non-refundable once delivered, unless there is a technical issue preventing access.
💳 Payments
-
Payments are accepted via secure checkout methods provided on the website.
-
All prices are listed in GBP (£) and include applicable taxes.
-
Full payment is required before final delivery of commissioned or purchased artwork.
📜 Copyright & Usage
-
All artwork remains the intellectual property of Stew-Art915 unless otherwise agreed in writing.
-
You may not reproduce, resell, or distribute any artwork or digital files without written permission.
-
Commissioned pieces may be shared on my website or social media unless you request privacy.
📧 Contact & Support
For questions, damage claims, or refund requests, please contact me at commissions@stew-art915.com . Include your order number, reason for contact, and any relevant photos or documentation.
🔄 Updates to Terms
These terms may be updated periodically. Continued use of the site or services implies acceptance of any changes.